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Solution: Autel Elite II Gmail Account Setup Error ‘Username or password is incorrect’


Sometimes, when you set up your email account on Autel Maxisys Elite II, you will get an error message ‘Username or password is incorrect’ and fails to sign in. Don’t worry! It’s easy to solve. Just allow less secure apps in your Google account.
Sometimes, when you set up your email account on Autel Maxisys Elite II, you will get an error message ‘Username or password is incorrect’ and fails to sign in. Don’t worry! It’s easy to solve. Just allow less secure apps in your Google account.


Step-by-step guide to set up Gmail Account:
Step 1: Set ‘Allow less secure apps’ to ON status
Go to Gmail website
Click the Google account icon
Click your Google account
Select Magage your Google Account>> Security>> Less secure app access>> Turn on ‘Allow less secure apps’


Step 2: Set up email account on Autel Elite II
Click ‘Email’ on Maxisys Elite II

Enter your email address>> NEXT

Enter your password>> NEXT

Choose the account options you need>> NEXT

Creating account…
It will show the account name automatically, you need to enter your name manually (displayed on outgoing message)>> NEXT

Now the Gmail account set up successfully on Autel Elite II.


For further problems, please contact our customer service.
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