launch x431 Tool

Customer Questions & Answers

1
votes
Question:
Q:Hello, where can I download ACDP Mini APP for Iphone IOS?
Answer:
A:Please search "Mini ACDP" in the iOS APP Store and download it.
By Susan Seller on Sep 16, 2023 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:What is Bluetooth and WIFI requirements and precautions?
Answer:
A:1. Bluetooth Version Requirements: 4.0 or more
2. WIFI: 2.4G (5G is not supported temporarily)
Precautions:
1. If you cannot find the ACDP with an Android phone when you are using the “Initial use settings”. You can exit the APP and turn off the Bluetooth. When the “initialization settings” is restarted, the APP prompts to turn on the Bluetooth and turn it on again,which will help to solve some Bluetooth connection problems for some Android phones .
2. If your WIFI route is difficult to be connected successfully, You can try to connect with another mobile phone as a WIFI hotspot.
By Susan Seller on Sep 13, 2023 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Will the adaptors transfer over to the new base unit?
Answer:
A:Yes, but there are some that will require new boards.
By Susan Seller on Sep 8, 2023 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:What’s the benefit of the ACDP2?
Answer:
A:Plug in directly to usb. You can still use phone tablet or computer. They have cables to plug into what you have.
By Susan Seller on Sep 6, 2023 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Hello, is possible to install acdp 2 on Windows 11?
Answer:
A:No, better on Win7 or Win10.
By Susan Seller on Aug 28, 2023 1 of 1 found this helpful. Do you?

1 Votes
0
votes
Question:
Q:I added new license, I can see the new license in my phone, but can not see it in my pc?
Answer:
A:please go to update the module list in your pc as well
By Susan Seller on Nov 14, 2024 0 of 0 found this helpful. Do you?

0 Votes
0
votes
Question:
Q:Is it possible to share the license on ACDP-1 and ACDP-2 machine?
Answer:
A:But need send the serial number to confirm how much to cost to share the license
By Susan Seller on Nov 14, 2024 0 of 0 found this helpful. Do you?

0 Votes
0
votes
Question:
Q:I’m trying to log in to my Acdp but I can’t reset the password. Can you help?
Answer:
A:please send the phone number and register email to us, will help you to reset password
By Susan Seller on Nov 14, 2024 0 of 0 found this helpful. Do you?

0 Votes
0
votes
Question:
Q:Can i bind the device to more than one phone?
Answer:
A:No, it can only be binded to one phone at the same time
By Susan Seller on Nov 14, 2024 0 of 0 found this helpful. Do you?

0 Votes
0
votes
Question:
Q:I input wrong authorization id, the device is blocked now, could you help?
Answer:
A:Please send the error picture and serial nubmer of the machine to us, will help you to unlock it
By Susan Seller on Nov 14, 2024 0 of 0 found this helpful. Do you?

0 Votes
Total 10 items, 20 items/p, current page 1/1.
Don't see the answer you're looking for? Post your question