Marshall please answer my emails. You say you are a genuine person yet again you send me something which does not work and ignore me. I will make a point of leaving as many bad reviews on all your popular products on this site to bring your stars down if you do not sort my problem.
Replied by Stacy on Apr 1, 2014
i replied your email yesterday. and i got your new email again, and replied again, please check
And i did not ignore you. sometimes i need to ask my engineer for help to confirm what we shall do to solve the problem. And there is time difference as well, so i can not reply you at once, it is normal . hope you can understand.